a pool at night with lights
Case Studies

We’re Proud of the Properties We Manage

Our managed properties span the United States and Caribbean. Every hotel and resort we manage is rated as one of the top three hotels in their respective cities by TripAdvisor due to consistent guest satisfaction and top-notch management.

a hotel room with a king bed and open window

Merrion Row Hotel & Public House

New York, New York

  • Recruited, onboarded, and trained all staff
  • Completed conversion and launched the four-star hotel in Times Square
  • Opened hotel achieving 90% occupancy at a $300 ADR in the first few months of operation
the lobby at the distrikt hotel

The Distrikt Hotel

New York City, New York

  • Consistently achieved 100% RevPAR Index over 9 years since opening
  • Centralized hospitality accounting and handled brand creation
  • Facilitated the rebranding to a Tapestry by Hilton in 2018
a hotel room with blue walls

Seton Hotel

New York City, New York

  • Increased RevPAR 30% year over year and average room rate by 25%
  • Managed completion of multi-million dollar renovation, then rebranded and launched as a new boutique New York City hotel
chairs and a lamp in the lobby

The Kenilworth

Kenilworth, New Jersey

  • Successfully transitioned management team and implemented guest service training and standard operating procedures
  • Launched a comprehensive e-commerce plan and new technology platform
a lobby area with chairs and tables

Holiday Inn & Suites

Laurel, Maryland

  • Managed considerable renovation of each area of the hotel
  • Handled re-launch of renovated property, communicating change through marketing, public relations, website, and social media campaigns
a dining room set for dinner

Trumbull and Porter

Detroit, Michigan

  • Implemented a complete renovation using local design and construction companies
  • Launched a new brand and website with a focus on Detroit authenticity
  • Created strong partnerships with local Detroit businesses
a hallway with traditional decor

Inn at 97 Winder

Detroit, Michigan

  • Recruited, onboarded, and trained all staff
  • Provided complete branding, including logo, new website, and all-new social presence—blending the historic and modern aspects of the luxury inn
  • Consistently achieve 90-100% occupancy
the pool at night

The Lodge of Four Seasons

Lake Ozark, Missouri

  • Analyzed and implemented a zero-based budgeting process, including wage and labor standards
  • Developed a comprehensive sales and marketing strategy, including an e-commerce plan, yield strategy, and room segmentation
  • Managed multi-million dollar renovation and repositioning
a guest room with small sitting area

Hotel Spero

San Francisco, California

  • Transitioned the property to our new management
  • In a period of 45 days, all necessary hard/soft goods replaced, all website listings updated, new website launched, and all review and social media sites updated
  • Implemented a comprehensive sales and marketing strategy, including an e-commerce plan, yield strategy, and room segmentation
  • Increased RevPAR by 25% and NOI by 50% from the prior operator
a pool deck on the water

Balaji Palace at Playa Grande

Rio San Juan, Dominican Republic

  • Complete brand creation from the bottom up
  • Centralized accounting and provided full hotel revenue management and reservation services